Service Engineer (CMP) - Singapore

• 5-days Work Week with flexible working hour
• Car Allowance, Travel Allowance (Mileage, Toll, Parking, Hotel)
• Winter Clothing Allowance (T&C applies)
• Healthcare Allowance (including dental, optical, mental health expenses)
• 14 days Annual Leave (minimum)
• 22 days Paid Sick Leave
• Group Hospitalization & Surgical & Personal Accident Insurance Coverage
• Performance Bonus (July & December)
• Yearly Company Dinner & Overseas Trip (Business dependent)
• Opportunity to travel within the South-East Asia region, Japan, and the rest of the world.
• Mobile phones and laptops are provided for work-related activities.

• Provide Hands-on technical support for Semiconductor’s group machine installation, setup, buy-off, upgrade, troubleshooting, repairing and preventive maintenance at customers sites both locally and overseas.

• Prepare reports which inclusive of service reports and provide feedback on technical issues with regards to machine performance

• To update the Management and other concerned personnel on the activities and progress of the job.

• Respond to customer requests to troubleshoot problems and take corrective actions within deadline by communicating and work closely with HQ and Sales Personnel

• Conduct training on proper operation of the machine at customer’s site.

• Develop and maintain close relationships with customers.

• Assist with ad hoc tasks to support ongoing projects and business needs as assigned by the manager.

Requirement

• Degree in Electrical/Electronic Engineering or a related technical discipline

• Minimum 1 year of experience in a similar service engineer or field service role, preferably in the semiconductor industry

• Strong technical aptitude and hands-on experience in troubleshooting and maintaining complex electromechanical systems

• Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve issues

• Customer-focused mindset and the ability to effectively communicate technical information to both technical and non-technical stakeholders

• Willingness to travel within the Central Region to support customer sites as needed

• Proficiency in English & Mandarin, both written and verbal. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Career Level

  Entry Level
• Years of Experience

  Any
• Qualification

  Degree in Engineering (Electrical/Electronic/Mechanical)
• Job Type

  Full Time